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Update

Delete and reinstall updates

If you're missing an available update or if an update fails to apply, CS Connect may have only partially downloaded the update. You may need to delete and reinstall the update.

UltraTax CS and Fixed Assets CS

To delete and reinstall an update, complete the following steps.
  1. In UltraTax CS or Fixed Assets CS, go to
    Help
    ,
    Repair
    , then
    Misc
     tab.
  2. Select
    Clear Updates Directory
    .
  3. Select
    Done
    .
  4. Select
    Utilities
    , then
    CS Connect
    .
  5. Change Retrieve available updates to
    Yes
    .
  6. Select
    Connect
     to download and automatically apply updates.
If these steps don't work, try manually deleting the update and reinstalling.

Accounting CS, FileCabinet CS, Planner CS, Practice CS, Toolbox CS, and Workpapers CS

To delete and reinstall an update, complete the following steps.
  1. Close the application.
  2. Go to the proper location in X:\\WinCSI, where X is the drive where the application is installed.
    • Accounting CS: X:\WinCSI\Accounting CS\updates
    • FileCabinet CS: X:\WinCSI\CABINET\updates
    • Planner CS: X:\WinCSI\UTP\updates
    • Practice CS: X:\WinCSI\Practice CS\updates
    • Toolbox CS: X:\WinCSI\ToolBox CS\updates
    • Workpapers CS: X:\WinCSI\Workpapers CS\updates
  3. Delete everything except the data folder, in the updates location.
  4. Open the application, and go to
    File
    , then
    CS Connect
    .
  5. Mark
    Retrieve available updates
     and select
    Connect now
    .
  6. Select
    Call Now
     to download the available updates.
  7. When prompted, select
    Yes
    .

This article applies to:

  • Product: Workpapers CS
  • Subject: Install