Check that Microsoft Excel opens and functions correctly.
If Excel doesn't function correctly, ask your firm's IT professional to fix the problem.
Find the location of the
Excel.exe
file on your computer and make a note of it.
You could search for
Excel.exe
in
Windows File Explorer
or enter Excel in
Windows Search bar
, right-click
Excel
in the results, and select
Open file location
from the context menu. Common file locations are:
C:\Program Files\Microsoft Office\root\Office
[version]
\
for a 64-bit version.
C:\Program Files (x86)\Microsoft Office\root\Office
[version]
\
for a 32-bit version.
Run Windows Registry Editor as administrator.
If the
Computer\HKEY_LOCAL MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\excel.exe
key is present:
Select this key.
Make sure the file path in the Data column of the
(Default)
setting is correct.
If the
Computer\HKEY_CURRENT USER\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\excel.exe
key is present:
Select this key.
Make sure the file path in the Data column of the
(Default)
setting is correct.
Close Microsoft Windows Registry.
Restart the computer and re-export the trial balance.