Apps and plug-ins

HighQ Drive for Android

You can download the HighQ Drive app from the Google Play store on your device.

Logging into the HighQ Drive app

After you download and open the HighQ Drive app, the login screen opens.
Enter your instance URL into the
Enter your instance URL field
 and tap
Next
. The URL for your Collaborate instance can be found on your browser's address bar when it is accessed. For example,
collaborate.yourcompany.com
. 
On the sign-in screen, enter your
Email address
 and
Password
 and tap
Log in
. If you have forgotten your password, tap
Forgot password?
 to reset it.
After you have logged in, tap
Allow
 so HighQ Drive can access your account.
After you allow access to your account, create a passcode.

Navigating in the app

Tabs are shown at the bottom of the screen; when you open the app the
Recent
 tab opens first:
  • Settings are also available on certain screens.
Tap a tab to open that section of the app.

Recent tab

The
Recent
 tab displays recently viewed or changed files and folders.
Tap the three-dot icon
...
 next to the file or folder name to open the
More Actions
 menu.
In
More Actions
, you can:
  • Share Link
     - generate a link and add it to your clipboard, allowing you to paste it into a message and send it to another user or contact.
  • Add to favourites
     - add the file or folder to your favourites list.
  • Make Available Offline
     - make a file available to access offline. Please note that folders cannot be made available offline.
  • Download copy
     - save a copy of the file to the local storage on your device.
  • File information
     - view additional information about the file.
  • Rename
    - rename a file or folder.
  • Move
     - move a file to another folder, or move a folder to a new location.
  • Copy
     - copy a file or folder and choose the location of the copy.
  • Delete
     - delete the file or folder.

Browse tab

The
Browse
 tab displays all folders and files available on your site or sites.
Tap
My site
 to open the My site section, or the
Recent
 or
Favourites
 tab to open a list of the relevant files and folders.

Content display options

The top of the screen provides options to change how the contents are displayed.
  • Use the menu icon Menu icon on the top-left of the screen to change the sort order or
    make a file or folder available offline
    .
  • Tap the search icon Search icon to filter the current view. Enter text to show matching items in the view.
  • Tap the grid icon to toggle the view to show either a grid of icons or a list.
  • Tap the More actions icon More actions icon in the top-right corner to add a new folder or file (upload from your device or take a photo or video) or scan a document.
  • .
  • Enter text in the search box above the content tabs to search for matching results from all sites you can access. This allows you to find all matching documents across multiple sites and folders.

Upload file

You can upload a file from your device, either from storage or other applications installed on your device.
Click
Recent files
 to view previously visited locations.
Select a location to display a selection screen, e.g. select
Images
 to display your device's photo libraries, then tap the file you wish to upload.
Or ask you for your preference (i.e. add new version or a new copy).

Add Folder

Enter a name for your new folder and tap
Add
. Access the created folder in the
Browse
 tab.

Smart folders

HighQ Drive supports Smart Folders. Smart folders are shown by a folder icon containing a cog:
Smart folders behave like standard folders. You may view, favourite and make a Smart folder accessible offline.

Take a photo or video

Click this option to take a photo or a video, then select
Use photo
 to upload it, or
Retake
 to take a new photo or video.

Scan document

Click this option to take a photo of a document and save it as a scan, with the ability to scan and add a signature.

Sort by name or date

By default, files and folders are sorted by name. Folders are displayed first in the list, then files.
Tap
â‹®
 to open the actions menu, then tap
Sort by name
 or
Sort by date
.

Offline tab

You need to plan if you need to access a file or folder when your device does not have a connection. The
Offline
 tab allows you to view all files that have been made available offline.
While you have internet access, tap the
Make available offline
 option from the
More actions
 menu for the file or folder (in the Recent or Browse tabs).
Tap
Offline
 to show synced files or folders.
If you tap a folder in the offline view and your device has a connection, HighQ Drive retrieves and updates the latest folder contents to ensure folder contents are as recent as possible. If you tap a folder in the offline view and your device does not have a connection, HighQ Drive shows the last locally updated content, although this may not necessarily match the contents of the live folder.
In the
More Actions
 menu, you can
Remove from Device
 to remove a file that has been available offline.

Favourites tab

You can save files, folders and sites as favourites. Favourites are denoted by a small star located next to the item:
To add a file, folder or site to your favourites list, click
More actions
 >
Add to favourites
:
Tap
Favourites
 to view all your favourite items.
Tap the
Search
 icon to find specific items. Select
Sites
,
Folders
 or
Files
 to filter the list by type.

Browsing favourite sites

Tap on a site to open the site in Browse view. Browse the site normally, the contents of the entire site are available, not just favourited items.
If the site is restricted (password-protected, 2FA enabled, terms and conditions protected or IP restricted), a lock icon is displayed next to the site. If you open a restricted site, a restricted site message is displayed, describing the restrictions applied to that site. If you choose to continue, the web-view opens to allow you to unlock the site:

Tasks tab

As of November 2023, you can view current tasks from a selected site. You can then open a task to change the task status and any reminders.
Tap
Select a site
 to change the current site. All tasks on that site are shown in the list and the pie chart shows the status of all selected tasks.

Filter the list of tasks

You can filter the list of tasks from a site. The pie chart also updates to show the filtered selection:
  • Tap
    Select a status
     and select one or more statutes to only show tasks that match the selection.
  • Tap
    Assigned to me
     to only show tasks that are assigned to you.

View a task

Tap on any task to view task details and change the status.
Tap the current
Status
 to see a list of available options.
Select a new status, or tap
Cancel
 to return.
Tap
Reminder
 to view or change reminders set for the task.

Settings

In the
Settings
 tab, you can view system information such as used storage and also log out. Tap the account name to show the instance URL you are logged in to and the user name you are using. Tap
Logout
 to log out of the app.
Tap
Settings
 to return to the settings screen:
  • Local storage
     shows how much storage you are using on the device.
  • Enable
    Local time zone
     to adjust times and dates to match your local regional time, as set on your device.
  • Offline File Auto Update
     - any changes made to offline files and folders in Collaborate or the HighQ drive app are applied to the files on your device.
  • Download over 10 MB
     - if this option is enabled you can download files that are over 10 MB in size. If this option is not enabled and you try to download a file 10 MB, a warning message is displayed.
Passcode Lock
 - You may change your passcode.
Tap
Default Share Settings
 to display the following screen:
You can set default share settings by changing who it is
Accessible by
, what
Download rights
 the user accessing the file has and defining when the
Link expires
.
In the settings screen, you can also see
Legal & Privacy
 information, which
Version
 of the app is installed and finally, send
Feedback
 to HighQ.

Save to HighQ Drive

Photos or files on your device, in iCloud or other applications, can now be saved directly to your HighQ Drive. The export option is displayed at the bottom of your device when viewing files or photos. Select the files or photos, then tap
Save to HighQ Drive
; you can then select where to upload the files.                    

Access to restricted sites

You can access restricted site types through all mobile and desktop apps.
These restricted sites are:
  • IP restricted sites
  • 2FA secure sites
  • Password protected sites
  • Sites that require a user to accept terms and conditions
These sites are shown with a padlock icon.
Selecting a restricted site will show you what exact restrictions are placed on the site. For example:
The above site is password-protected and has terms and conditions attached to it.
Click
Continue
.
A new screen will be displayed asking for a password for the site. Enter this site password and click
Enter
.
You are now able to see site contents.

Multi-Select / Bulk-Action support

You can select up to ten files at a time and perform the following actions:
  • Copy multiple files from one folder/site to another
  • Move multiple files from one folder/site to another
  • Delete multiple files
  • Sync/un-sync multiple files to the local device (make available offline)
  • Add/remove multiple files as favourites
To use multi-select, click More actions icon in the title bar, then
Select
:
Check circles are displayed next to each file, tap to select up to ten files. Then tap the action in the top bar to perform on the selected files:

View history and metadata for a synchronised file

You can view selected metadata and version history, audit history and sub-tasks.
To view available metadata, navigate to a view that shows files (e.g. Browse, Recent, Offline orFavourites):
Tap the
More Actions
 button next to the filename:
In the actions menu, select
File information
:
Tap the arrow next to the
Versions
 label (which also shows the number of versions) to show a summary of all saved versions of the document, including version number, added date, author and any notes added to a specific version:
A thumbnail of the file is shown at the top of the screen, tap
Preview
 in a version tile to open that version of the document:
Tap the arrow next to
Audit History
 from the file information view to display a summary of all changes made to the document, including the name of the person who made the changes, the nature of the change/action, the related action date and the originating IP address from where the change was made:

View tasks related to a document

To view sub-tasks related to a particular file or document, tap the arrow adjacent to
Tasks
 from the file information view:
Tap on any of the tasks to show the Task Details screen. Available sub-tasks are displayed under the
Sub-Tasks
 title:
Tap a sub-task to display more details:
The status of tasks shown in the main tasks window and the status of individual sub-tasks can be updated to reflect their progress:

Version history

To view the version history of a file, navigate to a view that shows files (e.g. Browse, Recent, Offline or Favourites):
Tap the
More Actions
 button next to the filename, select
File information
 and then tap the arrow next to the
Versions
 label:
 
HighQ Drive displays a summary of all saved versions of the document, including version number, added date, author and any notes added to a specific version.

View a version

Tap
Preview
 to view a version of the file.

Restore an earlier version

As of April 2023, you can restore an earlier version so it becomes the current version. This may be necessary to replace an unintended update.
Open the
Version history
 screen; scroll to the version to be restored, then click
More actions
 and
Restore
.

Delete an earlier version

As of April 2023, you can delete an earlier version of a file. This may be necessary to remove content for compliance.
Open the
Version history
 screen; scroll to the version to be restored, then click
More actions
 and
Delete
.
Click
Yes
 to confirm you want to delete the version.

Customisable swipe actions

To speed up your workflow, use swipeable key actions on your files. By default, swipe left on a file to reveal the
Share link
 quick action:
Swipe right on a file to get the
Make Available Offline/Remove from Device
action:

Change swipe actions

Navigate to the
Settings
menu and select
Swipe actions
.
You can customise both the left and right swipe actions. The following actions are available:
  • None
  • Share link
  • Make available offline
  • Add/remove favourite
  • Rename
  • Move
  • Copy
  • Delete

View document thumbnails in grid view

You can view your documents in grid view. Navigate to your files in the app and tap
More actions
.
Select
Switch to Grid view
. The list of files will then be re-rendered, showing thumbnails for all available file types:

This article applies to:

  • Product: HighQ, HighQ
  • Subject: Documents, Integration