HighQ Release Notes for 2023-03

March 2023 updates

Faster solutions for customers who use AI and customised forms. Sites can be built faster because site administrators can clone data views with a single click and users can choose their own data columns - rather than rely on administrators to create every view

Fast and comprehensive searching for contract file attachments with a single search, allowing filters on all metadata, so that in-house counsel can quickly find the relevant contracts

Get set up with your CLM solution, faster with the new in-app CLM Solution Template onboarding guide (powered by Pendo). This will enable admin users (with the relevant licenses) to follow step-by-step guidance directly within HighQ, to complete the setup of their system and CLM solution as quickly and effectively as possible

We have introduced a change to manage bounceback emails automatically as a proactive preventative method to stop sending spam emails to users that don't exist. By automatically 'pausing' emails sent to certain users, after 5 different attempts, when bounce-back emails are returned and adding those users to a quarantine list, this temporary precaution will stop users from being added to the block list. Users can then be removed from this quarantine list when applicable. For more information on the Publisher Email Bounceback Management, click here

We have improved Publisher filters to remember user-defined filter selections when reviewing articles. This means that when a user filters to view certain content, after browsing for and viewing an article and then returning to the previous page, the filter selection will be saved

We have implemented improvements to the email validation when bulk-uploading users. This means certain styles of email addresses will now be classed as invalid. For an example list of email addresses that will be no longer valid, click here
We have introduced the ability to remove unwanted out-of-the-box metadata from the content report and the User email site/preference setup audit report. This means that administrators can remove certain bits of metadata from their reports before generating them to distribute to other users

We have introduced 'skeleton loading' to our panels, showing users that the panel is loading and their action is currently underway. This removes any doubt as to whether the action has initiated or not
Users can now automatically download a document that they have generated. This will provide easy access for business users who may not have a deep understanding of HighQ, and enables them to access the information they need immediately.

We have introduced the ability to customise the colours of the pagination designs, using hex colour codes (or the colour picker), within System dashboards.
Users will now be able to quickly and easily view who the key contacts are for a landing page - people that they might want to be in contact with, making self-serve client portal landing pages as accessible as possible with aggregated information.

Users can now link to Thoughts within Document Intelligence from iSheet cells, by double-clicking the corresponding piece of information

Advanced search from the Files module has been expanded to include iSheet attachments, providing improved user experience to search for intake attachments from one place. Rather than having to search for separate sub-sets of information

Tasks are now automatically deselected when the action is completed for simplified checklist management

You can now delete or restore specific versions of a file in HighQ Drive for Windows, enabling you to manage specific file versions

You can now search for iSheets, Views, Sections and Columns by name when configuring iSheets
Rapidly create similar views by cloning an iSheet view
You can now search iSheet names and descriptions to quickly locate an iSheet with either the name or description
Answers provided in an 'Other' column in the Output iSheet are captured by Contract Express

You can now delete or restore specific versions of a file in HighQ Drive for Windows

You can now clone rules to other workflows on your site
Workflow will now attempt to resend emails if the email is rejected

Contract Express can now capture answers provided in an 'Other' column in the Output iSheet

New instances now use a Thomson Reuters account to provide SSO services. This does not impact existing accounts

As announced in the client community, all older versions of the Collaborate APIs are being deprecated from the 31st of March 2023. Therefore, Publisher has upgraded all versions of the Collaborate APIs to ensure no impact from this change

Contract Analysis has been retired and new configurations are no longer available

We can now process almost 3x as many documents per minute per instance in the Kira integration
Service Endpoints, across the data centre, are now treated separately and will have their own queues
iSheets are more responsive to change from AI and human-asserted changes in integrated products

Generating the Content Access Audit is now 6 times faster

We have improved the Office Outlook Plugin user experience. There will now be a shorter period between interactions resulting in a speed increase of around 20-30%

You can now retrieve folder details from folder IDs almost instantly
Fetching child folder IDs now takes 29% less time
Listing document metadata views is now almost 2x faster
Listing document index pages is now 37% quicker
You can now retrieve deleted folders and document IDs instantly
Downloading user reports is now 4x as fast
User folder access CSV files can now be retrieved almost instantly
Retrieving document ID lists from a CSV file occurs in near real-time

You can now retrieve iSheets in less than a second
Performance has been improved for fetching iSheet column data by reducing the number of calls

You can now view a user profile in near real-time
Retrieving user roles is now nearly 8x faster

Viewing all admin users is now 55% quicker