HighQ Release Notes for 2023-12

December 2023 updates

Overview

For customers with sandbox/UAT instances, December 2023 Collaborate 5.7.35 updates will be applied to sandbox/UAT instances over the 2nd-3rd of December, then production deployment will take place over the 16th/17th of December.
For customers without sandbox/UAT instances, Collaborate 5.7.35 will be deployed to production instances over the 9th-10th of December.

HighQ Collaborate Updates

Easier access to understand the use of HighQ Doc Auto templates
  • Measure the success of your templates and make informed decisions for greater efficiency and productivity with the new Doc auto templates report
Sync records between Salesforce and HighQ with the Salesforce add-in
  • The Salesforce Add-in eliminates the need to manually replicate records across Salesforce and in HighQ, giving easier access to HighQ tools to your Salesforce accounts
End-to-end transaction management through the Dealcloser integration with HighQ
  • The Dealcloser integration allows you to close a transaction in Dealcloser, share contact details, share closing binders with HighQ, and perform end-to-end transaction management in HighQ

HighQ Publisher Updates

Please take a look through selected HighQ Publisher feature release highlights from Q4 2023
Filter content within the content report
  • The new
    Select sort
    filter allows administrators to select how they sort content, reducing administrative burden and improving reporting relevance. You will be able to filter by
    Publish date
    ,
    Last edited date
    ,
    Content title
    ,
    Module name
    and
    Author
Prevent errors by ensuring content cannot be auto-archived on a date in the past
  • You will no longer be able to select a date in the past as the date you want to auto-archive content on, reducing errors and administrative time
Manage languages as a system administrator instead of relying on Thomson Reuters
Quick access to Publisher through pre-defined dashboard templates
  • Our library of pre-built dashboard templates empowers new Publisher clients to hit the ground running with Publisher, unlocking value faster. By leveraging our expert designs instead of starting from scratch, teams can bypass time-consuming development cycles and quickly gain data-driven insights tailored to their needs
Content access report publish date
  • The publish date is now included in the content access report. This helps administrators determine if articles are still relevant and/or accessed months or years after their creation to see if the content is still relevant, or if the content should be archived from the system
Removing formatting in the
Summary
/
abstract
field
  • The
    Summary
    /
    Abstract
    field when creating content now has a '
    Remove
    format
    ' option, similar to the
    Main content
    field
Restarting the content preference email job
  • We know reliable delivery is vital for your high-volume content emails and while we aim to prevent any issues, we now empower our support team to respond if a job cancellation or interruption happens, without the need to restart the servers. So if a daily, weekly or monthly preference job fails mid-way, our support team can promptly restart the batch to ensure no subscriber misses content. Please contact the support team with the frequency and timeframe details if partial failures occur and they can swiftly re-trigger the job to get all intended emails sent

Performance and Security improvements

Files

  • Links in exported PDFs now correctly link to the URL specified in the original document

Java

  • HighQ now uses Java v17 for the latest security enhancements, performance optimization and features