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Account management for SurePrep customers

CoinTracker partnership with SurePrep

SurePrep has partnered with CoinTracker to provide tax professionals with the tools they need to serve their clients’ cryptocurrency tax needs accurately and efficiently. If your client bought, sold, or exchanged cryptocurrency or non-fungible tokens (NFTs), CoinTracker can help your clients calculate their capital gains, capital losses, and other income items. CoinTracker connects with exchanges & wallets, automatically reconciles crypto activity, and produces tax forms that tax professionals can use to prepare tax returns.
Cryptocurrency exchanges may not issue Form 1099-B, and manually reconciling a client’s annual gains and losses is virtually impossible due to the sheer volume of crypto transactions, missing cost basis, valuation challenges, and complex DeFi and NFT transactions.
With this partnership, SurePrep is making this process easier for tax pros. CoinTracker connects with your clients’ crypto wallets and exchanges, automatically reconciles crypto activity, and generates gain and loss reports, providing you with Form 8949, Schedule D, and Schedule 1.

FAQ

What is CoinTracker?
If your client bought, sold, or exchanged cryptocurrency or non-fungible tokens (NFTs), CoinTracker is a must-have tool to calculate your client's capital gains, capital losses, and other income items. CoinTracker connects with their exchanges and wallets, automatically reconciles their crypto activity, and produces tax forms that their tax professional use to file their tax returns.
Why do I need CoinTracker?
The sheer volume of crypto transactions, missing cost basis, valuation challenges, transfers between multiple exchanges and wallets, and complex DeFi & NFT transactions can easily make a simple tax filing ten times more complex and time-consuming to prepare. CoinTracker helps tax professionals streamline this process.
Is CoinTracker safe?
CoinTracker only requires
read-only
 access to your exchanges & wallets to reconcile your taxes. Therefore, CoinTracker doesn’t have any control over your funds.
How much does CoinTracker cost?
Users that work with tax professionals will need to be provisioned with a premium plan (starting at $199). As a tax pro, you can purchase this plan on your client’s behalf after you invite them to work with you.
Tax pros purchasing plans on behalf of clients may receive the following special offers as well:

CoinTracker SurePrep promotion

As a SurePrep tax professional, if you sign up for a free CoinTracker Tax Pro account via this link, you can purchase a CoinTracker tax plan on behalf of your client at a heavily discounted rate. This offer is valid for any client you invite as long as you add them by 4/15/23.
  • You may purchase a
    premium tax plan
     on behalf of any clients that have
    up to 10K
     transactions
    for $199
    (Note that if your client purchases a premium tax plan on their own, they’ll only get up to 1 K transactions for $199)
  • You may purchase a
    premium tax plan
    on behalf of any clients that have
    more than 10K
     transactions at a
    30% discount.
For more info, see this video walkthrough on how to sign up as a tax professional with CoinTracker (free), invite clients, purchase a premium tax plan on their behalf (which you can bill them for as part of your broader tax return bill - with or without a mark-up), and help directly edit and download tax forms on their behalf.
For any additional questions, contact us at the tax pro email support alias listed in your tax pro dashboard.
How to use CoinTracker
  2. Watch this quick tutorial to familiarize yourself with CoinTracker.
  3. Connect your client’s exchanges & wallets to CoinTracker.
    • To add exchanges & wallets, visit the Add Wallets page. When you select the exchange or wallet from the Wallet Type dropdown, you'll see instructions on how to connect that particular exchange or wallet with CoinTracker. Depending on the exchange or wallet selected, you can import transactions through an API or by a CSV file.
      If the exchange or wallet isn’t appearing on the dropdown, this means CoinTracker doesn’t have a direct integration yet. You can still import your clients’ transaction history. We highly recommend importing all transactions, even from exchanges and wallets without direct integrations.
    • If you are connecting exchanges or wallets on behalf of your clients, you will have to request API keys and CSV files from your clients. 
  4. Review transactions.
    • After connecting exchanges & wallets, it's best to double-check that everything looks as accurate as possible. CoinTracker will flag any transactions that need extra review and the reasoning. You can see transactions needing review for the tax year on the CoinTracker tax page.
    • You can edit transactions manually or tag them by following these steps. For further help with calculating your capital gains, this help doc is a useful resource for general troubleshooting tips.
  5. Upload documents to a client’s TaxCaddy account or directly to the binder.
    • You or your client can upload documents to a client's profile in TaxCaddy.
      Upload documents to a client's binder from FileRoom or TaxCaddy.
What documents does CoinTracker generate?
Depending on the transaction type, CoinTracker generates Form 8949, Schedule D, and Schedule 1.
Download the Form 8949
Once you address all transactions needing review, select the
Download to TaxCaddy
 icon in the
Tax filing software
 section of the Tax center to download your clients’ 8949 and schedule 1 report and upload to your tax software.
Upload the tax documents to TaxCaddy. Go to your client’s profile and select
Documents
, then
Uploaded Documents
, and drag and drop the tax documents in the upload section.
I am new to crypto. How can I learn more?
If you have never heard of or used cryptocurrency, undertaking your first crypto client may seem daunting. You can read this guide (How to Serve your First Cryptocurrency Tax Client) to learn more about serving crypto clients.
I have more questions. How can I contact CoinTracker?
  1. You can visit CoinTracker’s online help center.
  2. Within your tax professional CoinTracker dashboard, you can contact the tax pro email support alias
A client is interested in creating a CoinTracker account but doesn't see their wallet type offered. Does CoinTracker update their catalog of available exchanges and wallets?
Any institution currently not available now may be added in the future. CoinTracker is constantly working to expand their available wallets and exchanges to meet the needs of your clients.
In the meantime, your clients have the ability to import a CSV file containing their transactions manually until their wallets and exchanges of choice are supported.
Will you alert clients of any problematic transactions in their accounts before uploading to TaxCaddy?
After connecting their wallets to CoinTracker, clients are alerted of and can review any errors CoinTracker has with these wallets before downloading their forms and documents. After correcting these errors, they can proceed to the generation and emailing of their forms and documents to upload to their TaxCaddy accounts.
Is there a way to view a client's activities in CoinTracker?
Yes, tax professionals can send invitations to their clients in CoinTracker to monitor any activity within their accounts. Additionally, to alleviate the responsibility solely on their tax professional, your clients can also send their tax professional invitations to initiate the connection process.
Where can I visit for more information on SurePrep's partnership with CoinTracker?
You can read more information on SurePrep’s partnership with CoinTracker here:

This article applies to:

  • Product: SurePrep