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Thomson Reuters Account

Security notice: beware of phishing, product update, and plugin scams

We have received reports of phishing emails threatening account blockages or requiring users to install essential product updates or plugins, with fraudulent links for recipients to click within the email. These emails appear to be from Thomson Reuters, but they are not legitimate and are not from Thomson Reuters.

What to do

  • Delete and report any suspected phishing emails to Thomson Reuters Support.
  • Reset your password credentials immediately if you clicked any links.
  • Delete any software you downloaded from these links and run an antivirus scan.
  • Immediately investigate any suspected unauthorized product access.

How to protect yourself

  1. Do not open suspicious emails or click suspicious links:
     If you suspect you may have received an email of this nature, please do not click on any links or provide any sensitive information. Instead, delete the email immediately.
  2. Verify Communications:
     Ensure that any communication claiming to be from Thomson Reuters is legitimate. Common errors in phishing emails include spelling and grammar mistakes, brand/logo display issues, or links to suspicious websites. If in doubt about the legitimacy of an email that appears to be from Thomson Reuters, please contact our support team.
  3. Stay Informed:
     Regularly review your product's Alerts and Notices page. You can learn more about industry cybersecurity practices and defending against phishing from the National Institute of Standards and Technology (NIST) at: https://www.nist.gov/itl/smallbusinesscyber/guidance-topic/phishing.
We appreciate your vigilance in keeping your account secure. If you have any questions or concerns, please don't hesitate to reach out to us.

This article applies to:

  • Product: Accounting CS, Accounting CS Client Access
  • Subject: Two-factor authentication