Error: There were no checks imported for this pay schedule

Scenario

You may get the following error message when you try to create payroll checks for Timerack clients on the
Enter Batch Payroll Checks
screen.
Error message
There were no checks imported for this pay schedule. Do you want to continue with this pay schedule and let the system create checks?

Solutions

  • Go to
    Setup
    ,
    Clients
    , then the
    Payroll Information
    tab and verify that the time entry method source is set to
    Time Rack
    .
  • Go to
    Settings
    ,
    Payroll
    , then the
    Pay Category Mapping
    screen and verify that
    Pay Categories
    in Timerack are mapped to
    Payroll Items
    in Accounting CS Payroll. If they weren't mapped, re-send the time card XML file from Timerack before importing into Accounting CS Payroll.
  • Verify that the period begin and end dates in the payroll schedules are the same in both applications.
    • In Timerack, select
      Reports
      then
      Payroll History
      for the dates for the current payroll being processed.
    • In Accounting CS, select
      Setup
      ,
      Clients
      , then the
      Payroll Information
      tab. Select the ellipsis next to
      Payroll Schedules
      and correct the dates, if necessary.
  • Verify that the GUID (Globally Unique Identifier) is the same in both applications.
    • In Timerack, the client GUID is found on the screen that displays after you sign in but before you select a client.
    • In Accounting CS, the GUID is located at
      Setup
      ,
      Clients
      , then the
      Integration
      tab.
  • Verify that the paths are correct in the
    Setup
    then
    File Locations
    by opening the NetworkInstallation.ini file in
    X:\WinCSI\Accounting CS
    and verify that the following rows are present within the file:
    SbprRemotePayrollWebServiceUrl=https://secure.netlinksolution.com/PortalService/services/SbprService?wsdl ClientSelfServiceClientWebServiceUrl=https://secure.netlinksolution.com:443/PortalService/MetroService/ClientSelfService?wsdl SbprWebEmployeeServiceUrl=https://secure.netlinksolution.com:443/PortalService/MetroService/SbprEssService?wsdl SourceDocumentProcessingServiceUrl=https://api.netlinksolution.com/sdp/SDPWebService.svc

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