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Administration

Restrict specific IP addresses

If you have administrative privileges, you can add authentication at login for specific IP addresses. The authentication process is invisible to the end-users unless they attempt to log in from an invalid IP address.
  1. Select
    Administration
    , then
    Manage Configurations
    .
  2. Select Filter Type (Allow or Deny).
    note
    • All IP restriction rules must be the same filter type (allow or deny).
    • If you choose the allow filter type, all IP addresses not specified in the rules will be denied access to GoFileRoom even though the user who is attempting to log in may have valid credentials.
    • If you choose the deny filter type, all IP addresses other than the IP addresses specified will be allowed access to GoFileRoom (assuming the user has valid credentials).
  3. Enter a name in the Filter Name field for the IP restriction rule, so you can identify the rule in the future.
  4. In the IP Range section, enter the IP address range in the From and To fields. To specify a single IP address, enter it in both IP range fields.
  5. Select
    Add
     to add the IP restriction rule.
  6. Select
    Save
    .
Changes to IP restrictions will not affect active user sessions. Any new restrictions will be enforced at the next login attempt.
important
IP restrictions could impact ClientFlow portal users (for NetClient or legacy ClientFlow portals). If your firm uses ClientFlow, you must add the following IP address ranges.
  • 10.214.19.1 to 10.214.19.1
  • 10.214.19.5 to 10.214.19.7
If you need to restrict access to GoFileRoom for a group (for example, a group identifying outsourced personnel), contact our Support team.

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