Configure FirmFlow lists

If you're an administrator, you can define service types, workflows, delivery methods, and other customized values used in FirmFlow.

Change values in a list

  1. Select
    Administration
    , then
    Manage FirmFlow
    from the GoFileRoom toolbar.
  2. Select a drawer, then select the
    Lists
    tab.
  3. Select a value in the Service field.
  4. Select a list type in the List field.
  5. In the lower pane, select the value that you want to change.
  6. Make changes to the value in the text field, then select
    Update
    .

Add values to a list

  1. Select
    Administration
    , then
    Manage FirmFlow
    from the GoFileRoom toolbar.
  2. Select a drawer, then select the
    Lists
    tab.
  3. Select a value in the Service field.
  4. Select a list type in the List field.
  5. Enter a new value in the text field, then select
    Add
    .
  6. After you add all the values to the list, select
    Save
    .

List types

  • Service Types
    This section lets administrators define multiple organizational areas for the firm. Each service type can have independent workflows, statuses, delivery methods, note types, deliverables lists, and PIC groups.
  • Engagement Types
    This list lets administrators configure which of the available file section index values will be configured as a FirmFlow engagement type. Once a file section is defined as an engagement type, users will be able to create FirmFlow folders for that Engagement. You can associate file sections with 1 service type only.
  • Workflows and steps
    The Workflows and Steps list lets administrators design 1 or more workflows for the firm. Selecting a workflow will display the steps configured for the workflow.
    • Workflow names must be unique.
    • Use the add, update, and remove buttons to manage workflows and steps.
    • Workflow and step values store in logical sort order. Use the Arrow keys to reorder the list.
    • Select the
      Disabled Workflow
      checkbox in the Workflow Steps pane to retire existing workflows. When a workflow retires, users can change only the information fields and items in the Responsible column of the Routing Information tab. All other fields and options for that workflow are not available. Select this option if you're implementing significant changes to your firm's workflow to ensure the data integrity of your current workflows.
  • Workflow status
    This list lets administrators define values that may be used to filter and report on the progress of a workflow.
  • Delivery Methods
    This list lets administrators define values that may be used to convey instructions related to the delivery of an engagement.
  • Destinations
    This list lets administrators define values that may be used to convey instructions related to where an engagement should be delivered.
  • Note Types
    This list lets administrators define labels for each type of note in FirmFlow. It also lets administrators define the default note type for each tab in FirmFlow.
  • Deliverables
    Use the Deliverables list to import and export a main list of items (for example, Tax forms, Reports, and so on) and their due dates into FirmFlow.
    • The name of any deliverables already being used in FirmFlow must remain consistent. Changing the spelling of deliverables that are already in use will cause problems when extending these items due date.
    • When importing the main deliverables list, the cells in the spreadsheet used to import your Deliverable list must be formatted as text, not dates. This is especially important when using negative due date values.

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