Enable FirmFlow reports to show inactive users

GoFileRoom lets you generate reports to show inactive users. Follow these steps to enable this feature for your GoFileRoom database.

Select a service type, workflows, and steps.

Select the Info Field Reporting
workflow.

Clear the Disabled Workflow
checkbox, and select Save
.

Repeat the previous steps for the Responsibility & Steps Reporting and Assignment & Steps Reporting workflows.

Select the Configuration
tab to enable access to the new reporting feature.

Select a Service Type
from the Service
field, then select Workflows
from the Category
field.

Choose one of the new workflows that you enabled previously, and enable access to the workflow for groups that should see inactive users.

Once you have selected the groups, select Save
.

Repeat the previous steps for the 2 additional new reports that you enabled, if needed.

To view the new reports, sign in to GoFileRoom with an account that is a member of one of the groups to whom you granted reporting access.

Access FirmFlow Reports, and select the WIP Detail (By User)
report.

Select a Service Type
, and select one of the new Reporting workflows.

Inactive users will be displayed, preceded by Inactive as shown in the following example.