Invalid special characters

Special characters are characters such as en dashes, em dashes and curly quotations marks, which are not included on a standard keyboard or have a reserved meaning in HTML. Including these characters in fields like Index, Group name, Username, and Workflow description can cause issues, such as pages not displaying properly in GoFileRoom.
To avoid these issues, we recommend using standard characters in names and identifiers.

Exclusion from Lookup List values

When adding or modifying the Client Name or Client ID lookup list values through the
Add Documents
and
Manage Lookup Lists
screens, avoid starting the name and number with special characters like -+=@|. Special characters can cause issues in HTML because they often have specific meanings or functions within the code.
  • Valid example: One-Source Consulting, Inc.
  • Invalid example: @One-Source Consulting, Inc.
note
Refer to the HTML ASCII Reference article on the W3Schools website for more information on special characters.

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