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Recommended registry changes for TLS 1.2 for GoFileRoom

GoFileRoom uses Transport Layer Security (TLS) 1.2 for secure communications.
You'll need to make changes to your Windows Registry if you use GoFileRoom without the Client Add-In (or if you only have the Upload Document Service installed).
attention
You might need to make the registry changes if your Client Add-In has been installed with non-administrator permissions.
We recommend a qualified technician make the changes to the Windows Registry and that you make a backup of the registry beforehand.

Update the registry

  1. Enter
    Run
     in the Windows Search bar.
  2. Enter
    regedit
     then select
    OK
    .
  3. Select
    Yes
     if prompted to allow this program to make changes.
  4. Expand the folders on the left to go to
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\.NETFramework\v4.0.30319
    .
  5. Take the following steps if
    SchUseStrongCrypto
     is not in the folder:
    1. Right-click in the right pane and select
      New
       then
      DWORD (32-bit) Value
       from the menu.
    2. Enter
      SchUseStrongCrypto
       in place of
      New Value #1
      .
    3. Double-click the new
      SchUseStrongCrypto
       key and enter
      1
       in the
      Value data
       field.
  6. Go to
    HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\.NETFramework\v4.0.30319
     and repeat step 5.

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