Generate MFA emergency access codes

Generating MFA emergency access codes can be useful if one day you forget or lose your MFA enabled smart device and need to sign in to your portal.
  1. Sign in to myPay Solutions, then select your name.
  2. Select Manage
    Multi-factor Authentication
    from the dropdown menu.
  3. Select
    Generate New Codes
    to create a new batch of emergency access codes. This will replace any codes that you generated before.
    The MFA emergency access codes will display in a new screen.
  4. Store the emergency access codes in a locked safe or another safe location. You can use each code only once to enable a user to sign in without their MFA device present.
Options if you lose or forget your MFA linked smart device:
  • Use your list of MFA emergency access codes to access your portal without your smart device. On the sign-in screen, enter your username and password, then select
    Enter a code
    .
  • If you don't have a list of MFA emergency access codes, contact your Payroll Specialist to ask for a temporary, 24-hour access code.