AL40-916 e-file error

Acceptance Validation: //ns:ReturnState/ns:AuthenticationHeader/ns:PrimDrvrLcnsOrStateIssdIdGrp/ns:StateIssdIdNum: 'State Issued Identification Number (Primary) must be present.
You'll get this error when state identification information is missing.

Solution

  1. Go to the Federal input.
  2. Select the Electronic Filing folder.
  3. Select the
    IDAuth
    tab.
  4. Make sure the identification section is correct. If you make any changes, recreate and retransmit the return.
  5. If there's no identification information, you need to file the return on paper.
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