FW2G-502 e-file error

Form W-2G, 'PayerEIN' must match data in the e-File database.. (value #########, rule FW2G-502)

Solution

note
The value in the error message represents the EIN causing the rejection.
  1. Find the payer name and EIN from the client's W2-G source document.
  2. Go to the
    Income
    input folder.
  3. Select the
    W2G
    tab.
  4. For every unit of the
    W2G
    screen, makes sure that the
    EIN
    and
    Payer's name
    match the client's W2-G.
  5. If they don't match, correct them, then re-create and retransmit the e-file.
  6. If they do match, contact the payer that issued the W-2G.
  7. If needed, after working with the payer and IRS, you can force the name control for the W-2G payer:
    1. Select
      Forms view
      .
    2. Select the
      1099R
      folder.
    3. Override the
      Name control
      .
    4. If the W2G folder is missing, right-click and select
      Display all forms

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