Antivirus guidelines for CS Professional Suite applications

Exclude specific folders from scanning

All applications
X:\WinCSI (where X is the drive hosting the WinCSI folder)
C:\Program Files (x86)\Thomson Reuters
Accounting CS, Practice CS, and Workpapers CS
C:\Program Files\Creative Solutions\[application name]
C:\ProgramData\Creative Solutions\[application name]
C:\Users\[username]\AppData\Local\Creative Solutions\[application name]
Engagement Manager
C:\Users\[username]\AppData\Roaming\Engagement Manager
C\Program Files\Thomson Reuters\Engagement Manager
FileCabinet CS
You can create multiple data and archive locations that could be outside of the default X:\WinCSI folder. We recommend that you exclude these folders from scanning.
GoFileRoom
C:\Program Files (x86)\GoFileRoom
C:\Program Files (x86)\Common files\GoFileRoom
C:\Users\[username]\AppData\Roaming\GoFileRoom
C:\Users\[username]\AppData\Roaming\GFRLinkApplication
Planner CS
C:\Users\[username]\AppData\Local\Temp
SQL instance (Accounting CS, Practice CS, Workpapers CS, and optionally FileCabinet CS)
C:\Program Files\Microsoft SQL Server\MSSQL[version].[instance]
UltraTax CS
C:\Users\[username]\AppData\Local\Thomson Reuters
X:\WinCSI.net (created when the
Improve performance using local drive
checkbox is marked in
User Preferences
.)
Virtual Office CS or Software as a Service (SaaS) environment
C:\Users\[username]\AppData\Local\Programs\Remote Desktop
C:\Program Files (x86)\TerminalWorks\TSPrint
C:\Program Files (x86)\TerminalWorks\TSScan

Exclude specific executable files from scanning

All applications
X:\Program Files (x86)\Thomson Reuters\Desktop Authenticator\ThomsonReuters.Authenticator.Desktop.BrowserHandler.exe (executable file for single sign-on)
Accounting CS
X:\WinCSI\Accounting CS\Accounting CS.exe (executable file for Accounting CS)
X:\WinCSI\Accounting CS\csiupd.exe (executable file for CS Connect)
C:\WinCSI\Tools\connectbgdl.exe (executable file for CS Connect background services)
FileCabinet CS
X:\WinCSI\Cabinet\fcabapp.exe (executable file for FileCabinet CS)
X:\WinCSI\Cabinet\fcab.exe (executable file for FileCabinet CS)
X:\WinCSI\Cabinet\csiupd.exe (executable file for CS Connect)
X:\WinCSI\Cabinet\Desktop\setup.exe (executable file for FileCabinet CS desktop setup)
X:\WinCSI\Tools\connectbgdl.exe (executable file for CS Connect background services)
X:\WinCSI\Tools\UTLicYY\setup.exe (executable file for license installation, where YY represents the last 2 digits of the year version of UltraTax CS)
Fixed Assets CS
X:\WinCSI\DSW\dsw.exe (executable file for Fixed Assets CS)
X:\WinCSI\DSW\dswapp.exe (executable file for Fixed Assets CS)
X:\WinCSI\DSW\Desktop\setup.exe (executable file for Fixed Assets CS desktop setup)
X:\WinCSI\DSW\csiupd.exe (executable file for CS Connect)
X:\WinCSI\Tools\connectbgdl.exe (executable file for CS Connect background services)
X:\WinCSI\Tools\UTLicYY\setup.exe (executable file for license installation, where YY represents the last 2 digits of the year version of UltraTax CS)
Planner CS
X:\WinCSI\UTP\UTP.exe (executable file for Planner CS)
X:\WinCSI\UTP\UTPKEYS.exe (executable file for Planner CS)
X:\WinCSI\UTP\Desktop\setup.exe (executable file for Planner CS desktop setup)
X:\WinCSI\UTP\CSIUPD.exe (executable file for CS Connect)
X:\WinCSI\UTP\UTPCON.exe (executable file for CS Connect)
Practice CS
X:\WinCSI\Practice CS\CreativeSolutions.Practice.exe (executable file for Practice CS)
X:\WinCSI\Practice CS\csiupd.exe (executable file for CS Connect)
X:\WinCSI\Tools\connectbgdl.exe (executable file for CS connect background services)
SQL files (Accounting CS, Practice CS, Workpapers CS, and optionally FileCabinet CS)
C:\Program Files\Microsoft SQL Server\90\Shared\sqlbrowser.exe (executable file for SQL Browser)
C:\Program Files\Microsoft SQL Server\MSSQL[version].[instance]\MSSQL\Binn\sqlservr.exe (primary executable file for Microsoft SQL Server suite)
UltraTax CS
X:\WinCSI\UTYY\utwYY.exe (executable file for UltraTax CS, where YY represents the last 2 digits of the year version of UltraTax CS)
X:\WinCSI\UTYY\csiupd.exe (executable file for CS Connect)
X:\WinCSI\UTYY\utwYYk1.exe (executable file for UltraTax CS Bar Code Scan)
X:\WinCSI\UTYY\utwYYsde.exe (executable file for UltraTax CS Source Data Entry)
X:\WinCSI\UTYY\Desktop\setup.exe (executable file for UltraTax CS desktop setup)
X:\WinCSI\Tools\connectbgdl.exe (executable file for CS Connect background services)
X:\WinCSI\Tools\UTLicYY\setup.exe (executable file for UltraTax CS license installation)
Virtual Office CS or SaaS environment
C:\Program Files (x86)\Virtual Office CS\RemoteDesktop.msi
C:\Program Files (x86)\Virtual Office CS\TSPrint_client.exe
C:\Program Files (x86)\Virtual Office CS\TSScan_client.exe
C:\Program Files (x86)\Virtual Office CS\unins000.dat
C:\Program Files (x86)\Virtual Office CS\unins000.exe
C:\Program Files\FSLogix\Apps\frxccd.exe
C:\Program Files\FSLogix\Apps\frxccds.exe
C:\Program Files\FSLogix\Apps\frxsvc.exe
Workpapers CS
X:\WinCSI\Workpapers CS\WorkpapersCS.exe (executable file for Workpapers CS)
X:\WinCSI\Workpapers CS\csiupd.exe (executable file for CS Connect)
X:\WinCSI\Tools\connectbgdl.exe (executable file for CS Connect background services)

Exclude specific files from scanning

Virtual Office CS or SaaS environment
C:\Program Files\FSLogix\Apps\frxdrv.sys
C:\Program Files\FSLogix\Apps\frxdrvt.sys
C:\Program Files\FSLogix\Apps\frxccd.sys

Exclude specific file types from scanning

Accounting CS, Practice CS, SQL Server, and Workpapers CS
mdf, ldf, bdf, and bak
FileCabinet CS
ccd and cci
Planner CS
udx
UltraTax CS
ut* (where * is a wildcard) and zpd
Virtual Office CS or SaaS environment
vhd
vhdx
rdp

Configuration tips

Make sure that your environment and operating system meet the requirements for your antivirus application.
Schedule automatic scans during off-business hours.
Don't let workstations do real-time scans on server drives. Let the server scan its own drives to reduce network delays and minimize interference with traffic.
You might need to exclude any antispyware and antimalware applications from scanning.
Go to Microsoft's antivirus exclusion list for more help.

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