Error: Could not create printer device context

Scenario

You may get the following error you try to print or preview a return.
Error message
Could not create printer device context

Cause

This error is due to UltraTax CS not being able to properly identify the printer you're using.

Solution

Try restarting your computer to reload your printers and drivers.
  1. If the error persists, go to
    File
    ,
    Print Returns
    , then
    Printer
    .
  2. Select a valid printer. If no printer is listed, there's a problem with Windows loading the print drivers.
  3. Contact a qualified IT technician.
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