Error: Error occurred while deleting the tax client

Scenario

You may receive an error while deleting a tax client.
Error message:
Error occurred while deleting the tax client TEST.

Solution

In UltraTax CS, select
Help
,
Repair
, then
Rebuild Client List
. The client should then be removed from the client list.
If the client still isn't removed from the client list, follow these steps:
  1. Close the client and go to
    Z:\WinCSI\UTYYData
    , where Z represents the drive on which the client data is stored and YY represents the year of UltraTax CS.
  2. Delete the client folder.
  3. Rebuild the client list again.
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