Troubleshoot utwYY.exe isn't responding

Adobe Reader and Acrobat can cause the UltraTax CS error utwYY.exe is not responding.
When opening or working in UltraTax CS, you may get a "
UltraTax CS YYYY: utwyy.exe is not responding
" message.
You can choose to wait for the program to respond, or close and restart UltraTax CS. If you get the error again, check the following Adobe settings.
  • Make sure the latest version of Adobe Reader is installed and set as the default PDF program.
  • In Adobe, select Menu, Preferences, Security (Enhanced), and make sure the  Enable Protected Mode at startup checkbox is marked. If it is, uncheck it and try again.
  • Disable and re-enable the Adobe plug-in for your internet browser.
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