Error: Fixed asset client is network locked

Scenario

You may get the following error message in UltraTax CS when you open a client's return.
Error message
Cannot open client 1040: The Fixed Asset client is network locked out by user: [
name
].

Solution

  1. Verify that another person at your firm is not currently working on this client.
  2. Open Windows File Explorer.
  3. Go
    X:\WinCSI\DeprData\$DEPCID
    .
  4. Select the lock you want to delete, then press
    Delete
    .
  5. Select
    Yes
    to confirm the deletion.
  6. Re-open the client.
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