Printer offline

If you're trying to print from a Virtual Office CS or Software as a Service (SaaS) application and your printer appears offline, your firm's IT professional needs to review the Citrix antivirus guidelines. Your antivirus application may be interfering with the connection between Citrix (the application used to run Virtual Office and SaaS applications) and your printer.
We provide access to these resources for your convenience, but we are not responsible for their accuracy. If you need additional assistance, consult your qualified technician and/or the vendor who developed the resource.
Chat now

error-icon

Triva isn't available right now.

Check out the support page for our phone number and hours

error-close