System requirements

Browser requirements

Any one of the following browsers.
  • Mozilla Firefox
  • Google Chrome

Software requirements

  • The following operating systems are supported in both 32 and 64-bit:
    • Windows 11
    • Windows 10
    • Windows Server 2022
    • Windows Server 2019
    • Windows Server 2016
  • A high-speed internet connection. We recommend a dedicated, high-speed business class connection. To run applications through Virtual Office CS or SaaS, we require a minimum bandwidth of 32 Kbps per user, and we recommend 64 Kbps per user.
  • 100 MB to download and install Citrix Receiver 4.1 and the Virtual Office CS FileCabinet CS print driver on a device that runs a supported Windows operating system.
  • Adobe Reader DC or higher to view PDF files.
  • You must install Citrix on any computer on which you will run applications in the Virtual Office CS or SaaS environment.

Hardware requirements

  • Intel or AMD 2 Ghz 64-bit processor
  • iOS device or Android device
  • 2 GB RAM or higher
  • At least one 15 inch monitor with a resolution of 1024x768 or higher. Citrix environments hold a Monitor Resolution Limit.
  • A Microsoft Windows-supported printer capable of data compression and a minimum 2 MB of memory; although we recommend 16 MB of memory.
  • A TWAIN or WIA compliant scanner is required.
note
We support the Virtual Office CS FileCabinet CS print driver and all scanning features only on devices that run supported Windows operating systems.

error-icon

Triva isn't available right now.

Check out the support page for our phone number and hours

error-close