
ARTICLE
The future of work: CoCounsel, your GenAI assistant
We’ll all remember the first time we saw the new AI in action, perhaps through Dall-E or ChatGPT. The era of generative AI (GenAI) and agentic workflows has brought — and will continue to spur — some of the biggest changes in how we create, communicate, and interact that we’re likely to see in our lifetimes.
But here at Thomson Reuters, we believe GenAI has most profoundly reinvented the way we work.
The current transformation isn’t just about AI-powered products and solutions, though. Working more efficiently or achieving better results is no longer as simple as installing a program or downloading an app. As professionals, we’re grappling with legitimate concerns about:
- How GenAI works and how to use it safely and responsibly
- How to evaluate GenAI products and solutions so we can make informed decisions about which to choose for ourselves and our teams
- How the introduction of agentic AI might change the nature of our day-to-day responsibilities, roles, and careers
There is an overwhelming amount of information out there about all these topics — too much. Facing rapid change, customers and the market overwhelmingly need a reliable guide to cut through the noise and deliver manageable, trustworthy information.
Your guide to clarifying the complex
We’re here to clarify the complex so you can confidently arrive at the right answers for you and your work. This role isn’t new for us. After all, we’ve been content experts for over 150 years. Along the way, we’ve also become experts at harnessing the combined power of new technology and our market-leading content to deliver information and solutions for industries and professionals worldwide.
As this massive AI transformation unfolds, you can count on us to bring you the timely content you need. Our insights come from a wide range of experts — hundreds of specialists in technology, policy, and product development — who focus on areas like advancements in generative AI, related regulations, and the creation of agentic AI. We’ll also explore the newest applications of AI technology, solutions for professionals, and what distinguishes professional-grade from general-use AI.
A new solution for a new era
Of course, you can also rely on us for solutions that put the power of GenAI safely in your hands. Our tools help you do better work quickly, bring more value to your clients, and be future-ready.
We have also been challenging ourselves to embrace changes that best serve the needs of professionals. We’ve thought deeply that we’ve uniquely positioned our company to do more than simply create new products built on GenAI.
Instead, we have the opportunity to create a revolutionary experience uniting all our products across every industry we serve, allowing customers to tap into the power of GenAI wherever they’re already working.
This is CoCounsel
Our professional-grade assistant brings the power of GenAI to complete the task at hand from within the products you use every day. CoCounsel acts like a trusted colleague — but is always available. Rooted in our market-leading, verified content databases, CoCounsel understands professional standards and quickly delivers reliable results. Most importantly, it’s encrypted end-to-end, so your data — and your customers’ — remains private and secure.
Using CoCounsel for work
Professionals use CoCounsel to revolutionize their workflows and boost productivity. CoCounsel frees professionals to concentrate on complex challenges and strategic planning. By automating repetitive aspects of their work, CoCounsel allows them to dedicate more time to high-value activities requiring creative thinking, expert analysis, and innovative problem-solving.
For legal professionals, CoCounsel is the only GenAI solution grounded in the trusted, authoritative content and expertise of Westlaw and Practical Law. CoCounsel frees you to better serve your clients and spend more time focusing on your business. With verification tools, strong security, and data safeguards, you can confidently use its advanced capabilities.
Since early 2023, CoCounsel has evolved to offer legal professionals a unified experience, streamlining their entire workflow. CoCounsel seamlessly integrates legal research, document analysis, and drafting by combining its GenAI legal assistant with tools like Westlaw Precision, Practical Law Dynamic Tool Set, Microsoft 365, and available document management system (DMS) integrations.
For professionals working in the tax industry, CoCounsel Tax transforms complex tax research by combining agentic AI with trusted expertise, automating workflows, and delivering precise answers quickly. By integrating multiple knowledge sources, including Checkpoint, CoCounsel Tax eliminates time-consuming manual searches. Leveraging AI-powered document analysis, it processes high volumes of information quickly and accurately while minimizing errors through intelligent workflow automation — all while ensuring the reliability of Checkpoint’s trusted content.
There’s never been a more exciting time to innovate at the intersection of technology and content, and there’s never been a time of greater possibility for professionals. During a time of such rapid change, feelings of uncertainty, confusion, and even fear are understandable. As professionals, we’re right to cautiously approach the emergence of AI within our work.
But what we feel even more is great excitement — and we hope you do, too. Though we cannot predict what work will look like in one year or 10, we can transform it together.

CoCounsel
Increase productivity and practice with confidence using GenAI built on more than 150 years of authoritative legal content and expertise