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Enter accounting transactions

Transactions missing from the Enter Transactions screen

There are a number of reasons why transactions may be missing from the Enter Transactions screen. Use the following information to determine what may be causing transactions not to display.

A filter or search has been applied

You can remove any searching or filtering criteria that may be preventing transactions from displaying. Clear the
Search
 and
Filter
 fields by selecting
Delete
 in each field.

A different journal or posting period is selected

In Journal mode, the application displays transactions for the journal and posting period selected in the upper-right corner of the screen. If the client currently selected has multiple journals, select Delete in the Journal field to view transactions for all of the client's journals for that posting period, or use the dropdown to view a single journal's transactions for the selected posting period.
tip
If you use multiple journals and have multiple posting periods, you'll need to clear both filters in order to see all transactions. If only the journal filter is cleared, you will still see transactions from a single posting period. If only the posting period filter is cleared, you will still see transactions from a single journal.
To see transactions from any posting period, select Delete in the Posting Period field. You can also use the dropdown to view transactions from a single posting period.
note
To filter to prior year posting periods, you may need to change the client's posting period first to make those available.

A different bank account is selected

In Bank Account mode, the application displays transactions for the bank account selected. If the current client has multiple bank accounts, select Delete in the Bank Account field to view transactions for all of the client's bank accounts, or use the dropdown to view transactions for a single bank account.

The transactions were entered for a different client

If the transactions were entered with a different client selected, the transactions won’t appear in the Enter Transactions screen for the correct client. You can quickly change the currently selected client in Enter Transactions by using the dropdown at the top-right of the screen.
Once the transactions are located, they’ll need to be deleted from the incorrect client and reentered for the correct client using one of the following methods:
  • If a small number of transactions were entered, they can be deleted more quickly by using the Edit Multiple Transactions window.
  • If a large number of transactions need to be moved to the correct client, you can print a Transaction Listing report that contains the needed transactions, then perform a spreadsheet import of transactions to do so.

Your security group doesn’t have permissions to view transactions of a certain type

note
All transaction types except Check Summary Memos are available in both Journal mode or Bank Account mode; Check Summary Memos are available in Journal mode only.
The security features in the application can limit staff permissions to view particular types of transactions in the Enter Transactions screen, but not others.
A member of the administrator security group in the application can verify and change the permissions assigned to you through the Setup > Firm Information > Security Groups screen and the Setup > Firm information > Staff screen.

This article applies to:

  • Product: Accounting CS
  • Subject: Journal entries,Trial balance

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