Error: We can't connect you

We can't connect you. Looks like we can't connect to one of our services right now. Please try again later, or contact your helpdesk if the issue persists
This error can happen when you launch applications from
NetStaff CS or NetClient CS
.

Solution

  1. Close the window.
  2. Reopen the application and make sure you use the correct Thomson Reuters Account email and password.

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