Our AI timeline

Thomson Reuters has been innovating for its customers from day one - which for some customer segments goes as far back as the 1800's. Initially, technology was used to collect, organize, and enhance information for its customers. Later, it would employ artificial intelligence (AI) to improve the customer's ability to find the information they needed. Today, we use AI to better understand our customers and surface information and insights they need when they need it. Thomson Reuters, through its different businesses, has had a formal applied research and development group since 1992.

Follow our AI @ TR timeline to discover our innovation journey.

2020

Legal Tracker

Legal Tracker

Our first partnership with the Legal Tracker team looked to enhance the capabilities of the invoice review process using AI technologies. Using machine learning classification techniques to predict if an invoice narrative violates specific billing guidelines, we launched a feature to detect block billing on invoices and invoice items describing non-reimbursable work such as travel, or internal communication.

2021

Released Practical Law Dynamic Search

State-of-the-art AI system designed to find the answers to free-form questions in Practical Law. It searches content-based on complex questions, as opposed to keyword queries, which poses unique and significant challenges. PLDS allows users to ask for exactly what they need without having to guess at a suitable keyword query.

Onvio: Predictive Tax Code Mapping

Onvio introduced a new AI-based capability that helps customers with the tedious steps involved in the classification of accounts for tax purposes. The predictive tax code AI model that powers the capability turned a very consuming manual process into an automated one, which allows our customers to spend more time on higher revenue-generating tasks.

"I just used the predictive tax code mapping feature when importing accounts and balances from a spreadsheet for a new client, and the tax codes predicted were 90% accurate. It was amazing."

-Satisfied customer of Onvio Trial Balance

2022

Document Intelligence

Document Intelligence uses pre-trained AI to identify crucial information within documents, enabling superior contract drafting and comprehensive research with unparalleled efficiency. By swiftly extracting insights and business intelligence from thousands of contracts within minutes, this solution transforms complex drafting and contract analysis work into manageable tasks, allowing legal teams to move faster and answer critical questions with precision.

Trained by Practical Law attorney-editors, the domain-specific AI models are designed specifically for various industries and legal practices, ensuring optimal performance and fast time to value. Document Intelligence empowers legal professionals to focus on providing strategic legal guidance and proactively identifying opportunities instead of drowning in the minutiae of document examination.

AI platform launched to support enterprise AI solutions

The Enterprise AI Platform Services

AI Platform launched in 2022 to facilitate time-to-market for data science and machine learning teams. Core to the team’s principles is the implementation of data and model governance standards and the operationalization of the model release process. This internal platform is built upon both existing and new tools, continuously reimagining them to support wider organizational needs.

Concluding 2022, the platform consisted of:

Data Service, AI Annotation, AI Workspaces, Model Registry, Model Deployment, Model and Data Drift Monitoring, Bias Monitoring

Updated Practical Law Dynamic Search

Practical Law Dynamic Search

An updated version of PLDS was released that not only retrieves relevant answers more often, but nearly eliminates non-relevant answers from appearing in the top 5 results.

UK Grading

In its on-going effort to make editors and their workflows more efficient, Thomson Reuters is introducing greater amounts of Artificial Intelligence (AI) and Machine Learning (ML) into its production processes. A recent example is the UK Judicial Cases Editorial Treatment Process, which predicts the importance of an incoming case, based on properties like court name, subject area, keywords, and even level of anonymization required, if any. 

The automated process leverages AI in order to queue the work for editors and to help ensure that the most important cases are processed first by our editorial team. State of the art ML operations have enabled this project to be successfully integrated into the associated production workflow and to deliver significant cost savings.

Legal Tracker Advanced

Legal Tracker Advanced

Legal Tracker Advanced brings the power of AI analytics and industry insights to empower law departments to strengthen spend management and operations. We delivered interactive data visualization for the Rate Increases dashboard in Legal Tracker Advanced, which facilitates users to make the data-driven decisions for allocating spending.

Thomson Reuters Labs at 30: Celebrating Three Decades of Innovation

Thomson Reuters Labs 30 Year Video
01:18

 At TR Labs, we are committed to driving progress and making a positive impact on the world. We are proud of the innovation we have delivered over the past 30 years, and we look forward to continuing to push the boundaries of what is possible in the next 30 and beyond.

2023

Westlaw Precision 

Thomson Reuters Labs developed a model to identify the most relevant headnote and Precision Research annotations from a case in response to a user’s query. It also delivered a new KeyCite Overruled in Part solution that identifies the specific point of law in a case that has been invalidated so that other valid points of law aren’t missed, using multiple models and leveraging editorial features with a new inference pipeline.

 

AI-Assisted Research on Westlaw Precision 

AI-Assisted Research on Westlaw Precision harnesses the power of generative AI — grounded in Westlaw’s trusted content — to quickly create new, relevant answers to legal professionals’ questions. This capability jumpstarts their research, helping customers complete it more efficiently and make more well-informed decisions.

 

CoCounsel Core 

CoCounsel Core is a collection of AI capabilities that helps legal professionals complete critical tasks such as document review, database research, correspondence, and more.

2024

Practical Law Clause Finder

Practical Law Clause Finder is an AI-powered tool designed to streamline legal professionals' contract drafting and negotiation process by providing easy access to a vast database of Practical Law and other market-standard clauses at the point of drafting. It provides lawyers with AI-powered search to quickly find relevant precedent clauses without leaving Microsoft Word, leveraging Practical Law's trusted resources and editorial expertise and efficiently meeting the unique drafting needs of its users.

Ask Practical Law AI

This is a generative AI system that uses Practical Law's robust search capabilities and comprehensive legal know-how content. Customers can ask questions using everyday language and get summarized, on-point answers with citations to trusted Practical Law resources.

Product Classification

Cross-border and domestic transactions require accurate assignment of harmonized system (HS) codes so the authorities can apply the correct taxes and duties. As the World Customs Organization makes changes to classification codes and rules, it is crucial to review and revise the HS code assignments regularly.

Assigning the appropriate HS codes and keeping them accurate over time is a manual, time-consuming process that requires substantial subject matter expertise. Errors in HS code assignments may result in custom delays, overpaying, fines, or penalties due to incorrect product classification. Our state-of-the-art, AI-enabled classification capability is significantly more accurate and user friendly than the other solutions on the market, saving our customers hundreds of hours every month.

ONESOURCE Intelligent Assistant

An AI-powered Product Support Assistant that transforms the way ONESOURCE customers access information by retrieving the most relevant information thereby making support interactions smoother. Customers can ask questions related to products and the AI assistant retrieves information from help/support content, provide links for details and auto-creates a ticket in case the customers need further help.

Audit Intelligence – Analyze

Audit Intelligence - analyze

Our AI-driven solution analyzes each transaction in an audit client’s ledger system and assigns each a risk score. Auditors can then focus efforts on areas with higher potential risk of misstatement. The result—auditors are able to work more efficiently, in less time but with greater confidence.

Today

AI @ TR - We're Just Getting Started!

Today, Thomson Reuters is scaling innovation for its customers to new heights. How will AI transform our industries tomorrow? AI @ TR is working on that answer today!

AI @ Thomson Reuters

Thomson Reuters and Generative AI: Defining a new era for how legal and tax professionals work