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Thomson Reuters prioritizes data security — and here’s how you benefit

In every industry Thomson Reuters serves, we know it is essential to have innovative, future-oriented technology that delivers safe, secure protection for customer data. This idea is especially true when determining whether to adopt generative artificial intelligence (GenAI) and, if so, when.

In the recent Thomson Reuters Institute report, “2024 generative AI in professional services,” we learned that 68% of all respondents listed data security as a top barrier to adopting GenAI.

Why is this important? Because GenAI is no longer the future — it’s already here. Organizations across multiple industries are actively trying to understand what using GenAI means to their work and how to successfully and securely integrate it into their workflow.

The crucial role of security in our technology

When the integration of GenAI tools outpaces the introduction of strong, comprehensive security protocols, organizations are exposing data to serious ethical and security risks. We have always focused on developing technology that prioritizes an ethical approach to data security.

Guided by our commitment to the Trust Principles established by the Reuters News Service in 1941, we strive to preserve independence, integrity, and freedom from bias in gathering and disseminating data. 

We base our cybersecurity program on both the National Institute of Standards and Technology (NIST) Cybersecurity Framework (CSF) and the Capability Maturity Model Integration (CMMI). We continuously evaluate ways to protect our employees, data, and technological assets to enhance our service to customers.

We are also actively working toward FedRAMP authorization, which ensures many of our products align with the U.S. government’s rigorous cloud security standards. This authorization underscores our decision and ability to meet stringent security measures to protect our customers' data.

Trust is the foundation of our operations, and earning the trust of our customers through a commitment to security and ethical practices is central to everything we do. Our dedication is to strengthen trust in our AI systems and support the progress of principled AI throughout society.

Here is how you benefit from our focus on security and ethics.

Your peace of mind stems from our trusted security

Thomson Reuters continuously invests in talent and technology to develop and deploy the most secure, ethical AI technology. We ensure that our reputation for providing comprehensive security solutions translates into reliable and trustworthy protection for you, providing you with peace of mind and confidence in your work.

Your privacy is assured

You benefit from complete privacy, as our contracts and solution architecture prevent the retention or use of your information.

You’re protected by a depth of cybersecurity expertise

You benefit from continuous, world-class security solutions that adapt to emerging threats, ensuring your data remains protected.

You’re working with AI designed for humans

We make sure our solutions are easy to understand and use, as well as being accountable and transparent, by continually exploring concepts such as interpretability, explainability, transparency, fairness, privacy and security, and societal impact.

You can take advantage of innovation that reduces data bias

Benefit from unbiased, globally informed solutions tailored to diverse sectors and regions, operating worldwide with inclusive data to enhance your operational effectiveness and inclusivity and minimize any risk of bias.

You can enhance efficiency with reliable, professional-grade AI

Our AI solutions are tested and evaluated thoroughly at every stage of their lifecycle, instilling trust in you that they will perform up to your professional standards and enhance efficiency.

Feel secure in Thomson Reuters technology

The depth, breadth, and rigor of our security and ethics standards allow you to have total confidence in how we handle your data, as well as the quality and accuracy of the answers and insights we provide.

We are a leading provider of trusted technology and professional-grade AI. Our deep investment in turning out safe and responsible technology will help ensure a secure tomorrow for the professionals we serve.

A foundation of expertise, accuracy, and security

Explore the core pillars of Thomson Reuters AI and technology solutions